Quality Risk Management (QRM) was introduced to the GMPs in 2009 and should now be an integrated part of your daily pharmaceutical manufacturing operations…but is it?

  • Do you know which QRM tool to use in different situations?
  • Are you satisfied that the time and effort in conducting risk assessments is adding real value to your business?
  • Are you confident that your risk evaluation has identified the appropriate level of manufacturing controls?

GMP operator pressing e-stop button on pharmaceutical processing equipment

This training course can help you by providing you with sufficient knowledge and skills to effectively participate in process risk assessments.  You will gain a general understanding of manufacturing processes and how they are controlled, as well as an understanding of the Risk Assessment Process to ensure you have a basis from which to conduct a structured risk evaluation.


You will learn about:

  • Manufacturing considerations: what can go wrong, complex processes and systems
  • GMP requirements
  • An overview of the Quality Risk Management Process
  • The Quality Risk Management Toolbox: what to use and when
  • Conducting Process Risk Assessments

Case studies drawn from the following real life scenarios will be workshopped to provide you with both industry examples and hands-on practice in the use of three of the more complex process risk assessment tools (defined in ICH Q9) – PHA, FMEA, HACCP:

  • Bioburden risks in the manufacture of non-sterile liquids and creams
  • Sterility risks in the aseptic filling of injectables
  • Foreign particle contamination in injectables
  • Foreign particle contamination in the manufacture of APIs
  • Cross contamination in multiple product plants
  • Low / high potency in solid dose manufacturing
  • Misbranding of tablets / capsules

This course is designed for both personnel new to process risk assessment as well as more experienced QRM practitioners. You will benefit from this course if you have a simple interest in or have any level of responsibility for risk assessments of manufacturing processes.

Format and Course Length

The course will be delivered as an online virtual-classroom training session.

Participants will be provided with a PDF of the training material in advance of the training should they wish to print and annotate notes. Participants will be connected to the trainer and other participants via online collaboration tool Zoom with connected video (webcam / screen sharing) and audio (computer audio or phone dial-in). Theory will be delivered by the trainer sharing their screen of the PowerPoint presentation. Facilitated workshops will be run in digital breakout rooms (e.g. a group of 12 might split into 4 breakout rooms each with 3 participants to separately work on a problem). Breakout rooms can call the trainer in for support when required and the trainer can electronically bring everyone back to the main session to debrief when appropriate.

The training will be delivered as 2 x 3.5 hour sessions over 2 days. Breaks are included.

PDF Certificates will be provided to participants electronically.

What Do I Need?

Participant needs are very basic. You will need a computer or suitable device with a good internet connection. A headset (headphones with microphone) and second monitor/screen are recommended but not required.


Participants will attend both half-day sessions.

 Sessions  Dates  Times
 Day 1  26th July 2021  8:45am join for 9:00am-12:30pm
 Day 2  27th July 2021  8:45am join for 9:00am-12:30pm

Times are based on Melbourne, Australian Eastern Standard Time (AEST) / Coordinated Universal Time (UTC) +10:00.

Participants to join at 8:45am in advance of a 9:00am start to address any technical issues.

Fee and Discount
  • AUD $600 (excluding GST) per participant; introductory offer
    • A 10% discount applies for 3 or more participants from the same company

Register Now By Online Credit Card Payment

Contact us to discuss your interest in a public or private delivery of this course.

Refer to the Terms and Conditions

Louise White Circle Gradient Grey BG 182x182

Proposed Trainer

Louise White

Louise has over 35 years experience in the pharmaceutical industry. This includes 13 years experience in a sterile vaccine manufacturing company, CSL and over 22 years within SeerPharma. While in the industry, Louise held roles in Virology R & D, Bacterial Vaccines Production, Quality Control and Production Planning. One of her key roles in SeerPharma is to design, develop and deliver training and education programs relating to GxP compliance and Quality Management Systems.