Clear, well-structured documentation is critical to ensuring that processes are understood and followed correctly from the first reading. Effective writing promotes consistent execution, reduces errors, and reinforces a strong culture of GMP compliance. Well-written SOPs, batch records, Quality Agreements, investigation reports, and technical documents streamline onboarding, minimise deviations, and enable teams to work with confidence.
For those responsible for drafting or reviewing operational documents, common challenges often include unclear instructions, overly complex language, prolonged review cycles, and data integrity concerns. This course is designed to address these issues by strengthening participants’ ability to develop SOPs, data collection forms, Quality Agreements, batch manufacturing records, and technical reports that are clear, accurate, readable, and compliant.
Day 1 Content
- Removing unnecessary complexity: simplifying wording and document structure
- Organising information logically for better document flow
- Using process maps to visualise workflows before writing
- Developing step-based, user-friendly SOPs
- Designing data collection forms that protect data integrity
- Preparing concise, purposeful technical and summary reports
- Introduction to writing batch manufacturing records and what regulators expect
Day 2 Content
- Writing clear, consistent, and concise technical documents
- Determining the correct sequence of actions for SOPs and batch records
- Maintaining uniform terminology, formatting, and style
- Constructing documents that meet organisational and regulatory formats
- Hands-on writing practice:
- Drafting and refining SOPs
- Writing investigation reports (deviations, CAPA, OOS)
- Creating SMART data collection forms
- Developing clean, accurate batch records
- Writing sections of Quality Agreements
- Preparing strong summary and technical reports
Participants
This course is suitable for anyone who writes or reviews workplace documents, whether you are new to this or have been writing for years. It covers fundamental principles of good technical writing as well as current trends in, and tools for, SOP writing. The applicability of this course extends beyond the life sciences industries to any business where documents play a fundamental role.
Format and Course Length
The course will be delivered as an online virtual-classroom training session.
Participants will be provided with a PDF of the training material in advance of the training should they wish to print and annotate notes. Participants will be connected to the trainer and other participants via online collaboration tool Zoom with connected video (webcam / screen sharing) and audio (computer audio or phone dial-in). Theory will be delivered by the trainer sharing their screen of the PowerPoint presentation. Facilitated workshops will be run in digital breakout rooms (e.g. a group of 12 might split into 4 breakout rooms each with 3 participants to separately work on a problem). Breakout rooms can call the trainer in for support when required and the trainer can electronically bring everyone back to the main session to debrief when appropriate.
The training will be delivered as 2 full day sessions with breaks.
PDF Certificates will be provided to participants electronically.
What Do I Need?
Participant needs are very basic. You will need a computer or suitable device with a good internet connection. A headset (headphones with microphone) and second monitor/screen are recommended but not required.
Sessions
| Sessions | Dates | Times |
| Day 1 | 12 May 2026 | 9am-5pm |
| Day 2 | 13 May 2026 | 9am-5pm |
Times are based on Singapore time (SGT): UTC +8:00.
Participants to join at 8:45am in advance of a 9:00am start to address any technical issues.
Fee
- SGD $1400 (excluding tax) per participant
- A 10% discount applies to 3 or more participants from the same company
Course Registration and Payment
Pay by credit card at our Eventbrite site: Click here
Pay by invoice: Submit the form below to Request an Invoice and we'll contact you.
Contact us for clarification or to discuss your interest in this course.
