Course Code: CPD/O/02/2021

CPD Hours: 14

Day 1 Risk Management for Quality System
Within a Quality System (QS), the ability to make sound decisions based on facts and good science is key to being compliant with the regulatory requirements as well as being economical to the business. Whether it is tracking customer complaints, identifying non-conforming materials or products, managing audit findings, or implementing appropriate corrective and preventive actions (CAPA), having a well understood and integrated Risk Assessment process in place can improve product quality and regulatory or GxP compliance, and reduce legal liability. This training is designed to provide you with relevant knowledge and skills to effectively participate in quality and compliance-related risk assessments. It will provide you with a general understanding of quality systems and processes, as well as an understanding of the Risk Assessment Process that provides the basis from which to conduct a structured risk evaluation.

Day 1 Content
  • Quality Risk Management Framework
  • The goal of risk management in managing GMP compliance
  • The key systems – how they integrate and where risk assessment can be applied to appropriate sub-systems, such as
    • Auditing
    • Change Control
    • Product Complaints and ADEs
    • Deviation Investigation
    • CAPA


Day 2 Risk Management for Process
Quality Risk Management (QRM) was introduced to the GMPs in 2009 and should now be an integrated part of your daily pharmaceutical manufacturing operations…but is it? Do you know which QRM tool to use in different situations? Are you satisfied that the time and effort in conducting risk assessments is adding real value to your business? Are you confident that your risk evaluation has identified the appropriate level of manufacturing controls? This training can help by providing you with relevant knowledge and skills to effectively participate in process risk assessments. You will gain a general understanding of manufacturing processes and how they are controlled, as well as an understanding of the Risk Assessment Process to ensure you have a basis from which to conduct a structured risk evaluation.

Day 2 Content
  • Manufacturing considerations: what can go wrong, complex processes and systems
  • Overview of the Quality Risk Management Process
  • GMP requirements for risk assessments
  • The Quality Risk Management Toolbox: what to use and when
  • Conducting Process Risk Assessments, considering:
    • Preliminary Hazard Analysis (PHA)
    • Hazard Analysis and Critical Control Points (HACCP)
    • Failure Mode and Effects Analysis (FMEA)


This course is designed for both personnel new to process risk assessment as well as more experienced QRM practitioners. You will benefit from this course if you have a simple interest in or have any level of responsibility for risk assessments of quality compliance and/or manufacturing processes.

Format and Course Length

The course will be delivered as an online virtual-classroom training session.

Participants will be provided with a PDF of the training material in advance of the training should they wish to print and annotate notes. Participants will be connected to the trainer and other participants via online collaboration tool Zoom with connected video (webcam / screen sharing) and audio (computer audio or phone dial-in). Theory will be delivered by the trainer sharing their screen of the PowerPoint presentation. Facilitated workshops will be run in digital breakout rooms (e.g. a group of 12 might split into 4 breakout rooms each with 3 participants to separately work on a problem). Breakout rooms can call the trainer in for support when required and the trainer can electronically bring everyone back to the main session to debrief when appropriate.

The training will be delivered as 2 full day sessions with breaks.

PDF Certificates will be provided to participants electronically.

What Do I Need?

Participant needs are very basic. You will need a computer or suitable device with a good internet connection. A headset (headphones with microphone) and second monitor/screen are recommended but not required.


Participants will attend both full-day sessions.

 Sessions  Dates  Times
 Day 1  07 April 2022  9:00am-5:00pm
 Day 2  08 April 2022  9:00am-5:00pm

Seats are limited: Only 25 participants per class

Fee and Registration
  • HKD $4800 per participant
    • A 10% discount applies for 3 or more participants from the same company

To register, please contact Biju Kishor at 

Refer to the Terms and Conditions

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Proposed Trainer

Shruti Narayana

Shruti has over 15 years of rich experience in quality management in the pharmaceutical industry with reputable companies in Southeast Asia and India and extensive experience in setting up and managing quality systems for manufacturing, packaging & distribution of pharmaceutical products assuring high quality standards as well as regulatory compliance. Shruti also has a comprehensive understanding of all aspects of quality management including manufacturing, validation, documentation, technology transfer, investigations, complaints, product recalls & returns, change control and product quality reviews as well as software packages like TMS quality compliance software, Blue Mountain calibration & maintenance software and QS Doc electronic documentation management system. Shruti can collaborate with management teams and contribute to the development of new products, engineering designs, manufacturing & training methods for continual improvements in quality & productivity. Shruti can communicate in Hindi.

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Proposed Trainer

Gloria Pang

Gloria has over 26 years of experience in the GMP-regulated pharmaceutical and medical device industry. Gloria has managed various quality systems elements of organisations and was responsible for sustaining them to the required standards, including PIC/S, USFDA, EU, ISO, and ICH. Her principles areas of expertise include Quality Systems, Laboratory Control, Product Conformance Initiatives, Quality Assurance and GMP Upgrade Strategies, and validation. In addition, she has conducted numerous 3rd-party audits and gap analysis and provided remediation strategies in facilities intended for the manufacturing of APIs, final dosage forms, and medical devices. Besides establishing compliance, she has developed ISO/GMP/GDP training programs and delivered courses for organisations across the Asia Pacific region. Gloria can communicate in Mandarin.